Contact & Customer Support
We’re here to help and want your experience with Good Living Now to feel simple, clear, and stress-free. Below you’ll find answers to common questions about shipping, delivery, and returns. If you still need assistance, feel free to reach out using the form below or by email.
Contact Us
Have a question about your order or need help choosing a product?
Please complete the contact form below, and a member of our team will get back to you as soon as possible.
Customer Support Email:
help@thegoodlivingnow.com
Support Hours:
Monday–Friday, 9am–5pm EST (excluding holidays)
For order-related questions, please include your order number.
For wholesale or partnership inquiries, let us know the nature of your request.
Shipping Information
Order Processing
Orders are processed Monday through Friday, excluding holidays.
Orders placed by 1:00pm EST are processed the same business day.
Orders placed after the cutoff time will be processed the next business day.
Shipping Carrier
All orders are shipped via USPS.
Delivery Timeframe
Once shipped, orders typically arrive within 3–5 business days.
Tracking
You will receive a shipping confirmation email with a tracking number as soon as your order ships.
Shipping Costs
Shipping rates are calculated at checkout based on your location and order size.
International Shipping
At this time, we ship within the United States only.
Refunds, Returns & Exchanges
Final Sale Policy
All purchases are final sale. We do not offer refunds on supplements or other products.
Damaged or Defective Items
If your order arrives damaged or defective, we’re happy to help.
Please contact us within 7 days of delivery at help@thegoodlivingnow.com
Include:
• Your order number
• A clear photo of the damaged or defective item
• Once reviewed, we will arrange a replacement or exchange when applicable.
Lost or Missing Packages
If your package appears lost or arrives damaged in transit, please contact us at
help@thegoodlivingnow.com
We will assist you with the next steps, including filing a claim or arranging a replacement when appropriate.